Refund Policy

Your shopping experience at FINISHIA HOME & LIVING is designed to be seamless, transparent, and secure. We ensure every transaction on our website is simple and take great care in delivering our products while adhering to high quality and packaging standards.

Due to the fragile nature of our products, it is mandatory to record a video while unboxing your order. This unboxing video is required to claim returns for any damaged or defective products.

No damage claims will be accepted without a proper unboxing/unpacking video recorded at the time of delivery.

Damaged or Defective Products

If you receive a damaged or defective product, please share the unboxing video along with clear photographs as proof of damage immediately upon receiving the delivery.

We will replace the product provided it is in stock. If the product is unavailable, a credit note will be issued.

All damage claims must be reported on the same day of delivery along with the unboxing video and photographs. Claims reported later will not be entertained.

No Refund Policy

We do not offer refunds. Any disputes related to damaged, defective products or otherwise will be resolved strictly in accordance with our Return and Cancellation Policy.

No Exchange & Returns

We do not offer exchanges or returns.

Note: Please do not accept any package if it appears tampered with or visibly damaged at the time of delivery.

Warranty

We do not provide any warranty or guarantee on our products, as they are intended purely for decorative purposes.

Customer Support

For assistance, contact our Customer Service at +91 96677 73268 (Monday to Saturday, 10:00 AM to 7:00 PM) or email us at designstudio@finishia.net to initiate the process.

Given the nature of our products, Finishia reserves the sole discretion to determine the appropriate resolution on a case-by-case basis. All policies are subject to change without prior notice.